How do I connect my Roku TV or Add-on Device

Category: Knowledgebase

1a.    Plug in your Roku stick or box to power and the TV you want to use. 1b. Or if this is a smart TV with Roku already installed Go To step 2. 2.    Press the Home button on the Roku remote. 3.    ...

My voucher code does not work

Category: Knowledgebase

Your voucher code my have expired. Please provide us with the following information and we can confirm this for you. Voucher code.Email used to purchase voucher code from PayPal.

Connecting your Smart TV

Category: Knowledgebase

Some TV models may not have the ability to connect to the Premium WiFi because a browser is needed to access the captive web portal which the TV may not have. For these situations we recommend purchas...

"Forget" the basic WiFi when you upgrade to Buzz+

Category: Knowledgebase

Many devices will not automatically connect to the Buzz+ network and instead connect to Buzz Basic, this can result in slower speeds and limitations to streaming services. Some people who upgrade from...

How do I connect my Amazon FireStick

Category: Knowledgebase

1.    Plug in your FireStick to power and the TV you want to use. 2.    Press the Home button on the FireStick remote. 3.    Go to Settings. 4.    Select Network. 5.    Find the network named, “Buzz+”...

Tip number 1 - Restart your device

Category: Knowledgebase

Most issues with the WiFi can be solved by restarting your device. A simple "Off and On" of your device clears out any settings that my be affecting your connection. After restarting your device the i...